Shipping in Australia

Standard shipping is charged at $12.95 for orders under $30 and $9.95 for orders up to $99 within Australia. Orders over $99 will be shipped for free within Australia*. We offer an express shipping option available for a flat rate of $19.95.

Due to an increase of damaged parcels that contain ready to drink cans we have implemented a new service for these orders. All can orders will be shipped with extra insurance to restrict the number of damaged parcels and to increase the speed of delivery. Any order that contains a carton of cans (12) will have a minimum shipping fee of $9.95. The cost of shipping  may increase depending on location. Fees of up to $24.95 will be charged for remote or hard to each destinations.

Only 1 carton of cans can be purchased per order. Again this is due to increases in shipping fees from all shipping services.

Gamerfuel.com.au reserves the right to change this at any time.

Shipping to New Zealand

Shipping to New Zealand will cost a flat fee of $35. We are not able to ship any form of liquid products.   

The shipping rate is also based on a weight limit of up to 1.6kg. This means a maximum of 4 tubs can be purchased at one time. Anything above that and no shipping rates will be available to those customers.

Returns

We love to make sure you are completely satisfied with your products and experience.

Return unopened items within 14 days.

If you change your mind or simply aren’t happy for any reason, you can simply return your unopened product to our online warehouse within 14 days of purchase.

You must tell us you wish to cancel within 7 days of your receipt of the Goods;

The Goods must be returned to us within 14 days of your telling us you wish to cancel:

  • With both goods and all packaging in their original condition;
  • Securely wrapped;
  • Including a printed order receipt;
  • At your risk and cost.

After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 14 days from the date of receipt;

If you do not return the Goods to us, you are still liable to us for the cost.

We are under no obligation to collect or recover Goods from you.

How to request a return

To begin processing any type of return, please contact our Customer Service team by calling (07) 3821 7778 or emailing info@gamerfuel.com.au and provide your name, the order number, and the reason for returning the product.

This includes if a product you receive is damaged during shipment, is not what you ordered or you are simply not satisfied.

Still have questions?

Please call our amazing Customer Service team on (07) 3821 7778 Mon – Fri, 10.00am - 5.00pm AEST